What kind of fuel does your boiler use?

This determines what type of boiler we can install. Most homes in the UK use gas or LPG.

What type of boiler do you currently have?

Different boiler types have different installation requirements. If you're unsure, check your boiler's manual or look for a label on the unit.

Do you want to convert to a Combi boiler?

Combi boilers provide hot water on demand without needing a storage tank, saving space and often reducing energy costs.

How would you describe your current boiler?

Understanding the condition of your current boiler helps us provide the most accurate quote and installation timeline.

Is your boiler mounted on the wall?

Most modern boilers are wall-mounted. This helps us determine the installation requirements.

Roughly how old is your boiler?

Boilers typically last 10-15 years. Older boilers are less efficient and may need replacement soon.

How long do you plan to live in your current home?

This helps us recommend the best boiler investment for your situation.

Do you want your new boiler in a different location?

Installing in the same location is usually faster and more cost-effective. Moving it may require additional pipework.

Where do you want your new boiler?

The prices for relocations include all required pipework, parts and accessories. Prior to the job commencing, we’ll check the suitability of your proposed boilers new location.

Where is your current boiler located?

Which of these best describes your home?

The type of property affects heating requirements and installation considerations.

Is your flat on or above the second floor?

In order to install the boiler, we’ll need to be able to access the flue from the outside. Most of the time it can be done with ladders, but if it’s above the 2nd floor, we’ll need to check more details.

Do you accept there may be extra charges for access equipment?

Is your bungalow one or two floors?

How many bedrooms does your home have?

This helps us determine the right boiler size to efficiently heat your home and provide hot water.

How many bathtubs do you have or plan to have?

Bathtubs require more hot water than showers, so this helps us size your boiler correctly.

How many separate showers do you have or plan to have?

This helps us calculate your hot water demand. Count only standalone shower cubicles, not shower-over-bath setups.

How many radiators do you have?

The number of radiators helps us determine the heating capacity needed for your home.

Do you have TRVs on all radiators?

TRVs (Thermostatic Radiator Valves) allow you to control the temperature of individual radiators, improving energy efficiency.

Do you have a water meter?

If you have a water meter, you'll pay for the water you use, rather than a fixed monthly cost on your bill

Where will your flue come out?

Most flues go horizontally, out of the wall. They can either be round tubes popping out (modern, fanned flue), or, square shaped ones (balanced flue). Don’t confuse your flue with your chimney.

Will your flue be on a sloped or flat roof?

Where on the roof will it be positioned?

How far will your new boiler be from an outside wall?

Please estimate the distance between the planned boiler location and the nearest external wall. This helps us determine if a plume management kit will be required for safe venting of fumes.

How close to the ground is your flue?

How close is your flue to another property?

Will the flue be under a carport, balcony, or other structure?

Will the flue be 30cm or more from a door or window?

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